About Work At-Home Equipment Solutions (WAHES)
If you're looking for a secure, well-performing computer, WAHES is here to help. As a Microsoft Registered Refurbisher, we are qualified to refurbish off-lease or pre-owned laptops and computers. Our top priority is to provide you high quality of refurbished computers that will work right out of the box.
This Equipment is deemed to be useable on ACD Direct and guaranteed Compatible! Models Vary and various brands such as Dell, HP, Lenovo, and Samsung will be provided based on inventory availability. Most of the bundles will match, but some items may be of different variations and branding.
Alongside, We back our products with a 100-Day Hardware & Labor Guarantee! (formerly 90-days) included on all parts, labor, and shipping cost as we strive effort to serve you and the rest of our customers with value. To clarify, the unit displayed is stock images used to represent the item. Actual pictures of the product are sent to customers before shipping for quality reference.
Our Refurbishing Process
Extensive testing was performed to ensure full operation and durability. The technicians at WAHES assess three main points in the refurbishing process:
1. Functionality
We work hard to provide you a good user experience. Thus, our refurbished computers are inspected, tested, and deep cleaned by a certified tech specialist to ensure high quality. With the installation of Windows, a new license is provided. The system offers a standard open-source office suite and is originally designed for heavy use in the corporate environment.
2. Cosmetic Quality
Each computer or laptop is thoroughly examined for cleanliness and visual flaws. Because these are refurbished items, we pass through grading them as GRADE A, B, or C depending on their physical condition. (GRADE A indicates that its appearance may almost look good as new or may show minor signs of usage while GRADE B or C warns that the metal and plastic cases will have some scratches, rubbing or obvious wear and tear.)
3. Longevity
Our goal is to test current technology and ensure that the functioning of our refurbished items is as near to that of new products on the market today as possible. They have higher-quality components than you'll find in the typical off-the-shelf retail model. This is a perfect choice for business, home, and school.
| COMPATIBILITY | ASD CLIENT QUALIFIED (Dual Monitor Capable) |
| CONDITION |
|
| CPU | Intel i3/i5/i7 |
| RAM | 8GB Ram |
| Hard Drive | 128gb SSD |
| Monitor | 19"|20"|22"|23"|24" Dual Monitor - Widescreen or Square |
| Accessories | Mouse and Keyboard included |
| Operating System | Windows 10/11 Professional |
| Network |
|
| CONNECTIVITY |
PORTS:
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| DIMENSIONS |
11.50 x 3.60 x 11.40 Inches Weight:11.4 lb |
What’s Included:
- 1 x ACD Desktop CPU Tower (various brands such as Dell, HP, Lenovo, Samsung will be provided based on inventory availability)
- 1 x Power Cable
- 1 x 19"|20"|22"|23"|24" Dual Monitor - Widescreen or Square
- 1 x Mouse and Keyboard included
- 1 x Ethernet Cable *While supplies last*
- Packing Slip Including your Official Microsoft License-Product Key
Please note: The actual brand of monitor, keyboard, or mouse that is included may vary based on inventory and these may have signs of prior use to qualify as refurbished products.
Not Included:
- Microsoft Office: Installed Libre Office Only. Microsoft Office requires a License which costs an additional $79.99.
- Anti-Virus: We do not pre-install Anti-Virus as Arise will ask to set up Windows Defender which is built-in security within Windows. However, if you would like to download a third party, we suggest AVG. It's a Free & Light-Anti Virus. Do not recommend Mcafee or Norton. Those programs are constantly running 24/7 and heavy in fees and spyware.
FAQ (Frequently Asked Questions)
Q. What product keys are included with my computer?
A. Your computer will include a new Genuine Microsoft Windows 11 Pro COA and a product Serial Number.
Q. What accessories are included with the computer?
Every computer we sell comes with all the required cables, product licenses, manuals, and instructions. Any additional accessories will be listed in the product description. If mentioned, the keyboard and mouse may not be the same brand as the computer.
Q. How long will it take to receive my computer?
A. You will receive tracking information via email (the email address associated with your PayPal account) within three business days of purchase and will be shipped USPS ground.
Q. Can I change the shipping address after purchase?
A. Shipping address cannot be changed after purchase and must be a verified Physical address.
Q. What can you tell me about the monitor?
A. If a monitor is included, the size of your monitor is measured diagonally and is specified in the product listing. The brand of monitor may not be the same as the brand of computer.
Q. What type of computers do we sell?
A. We sell off-lease business and education computers that are business class. Business-class computers are meant to last longer than consumer-class computers.